Website Viewed

Is a customer viewing a product but not buying it or adding it to their cart? With this trigger, you can reach out to them anyway.You can set up this trigger in Smartflow for the entire website, just a specific URL, or even a specific product, combined with the time spent on the given page or repeated views.

How to set up trigger in SmartFlow

Select a blank Smartflow

Click on “Website viewed” and choose the conditions and the goal under which the email should be sent.

In the next step, add the contact selection and then send the email.

Example scenarios

Simple Smartflow

There is a simple way to reach out to a customer who visits the website, spends a certain amount of time there, or returns repeatedly. Within a single Smartflow, you can actually set up multiple triggers simultaneously.

Sending based on language

If you have a multilingual plugin, you can set everything up within a single Smartflow.

Specific products visited with the same email sent

If customers visit products for which you have set up a Smartflow, you will subsequently reach out to them with the same email.

Delay for re-entering the Smartflow

Click in the empty workspace; a menu will appear where you can choose the time frame after which an email can be sent to the contacts again.