How Incomaker changes the game for logistics and transport communication
In logistics, where efficiency, reliability and speed matter, customer communication is critical. Incomaker helps you keep customers informed, retain them and automate processes to cut errors and save time.
Targeted, relevant communication: the key to satisfaction
With Incomaker, you get the tools to manage this area easily and reach customers at the right time.
- Segment by shipping volume or frequency, the services used or geographic location, and create campaigns that truly resonate.
- Inform customers in real time about every step of a shipment — from order received to loading to delivery — with automatic transactional emails and SMS, and use SMS with your own sender ID for a trustworthy, professional message.
Automation that frees your hands
With Incomaker, you get the tools to manage this area easily and reach customers at the right time.
- Automate transactional messages, special-offer SMS campaigns and alerts, and connect Incomaker to your TMS/WMS systems via webhooks and API for fully integrated workflows.
Build long-term relationships and maximize customer value
With Incomaker, you get the tools to manage this area easily and reach customers at the right time.
- Use lead scoring to identify your most promising clients, and CLV and NPS to understand how customers value you.
- Personalize content and language so each customer gets relevant offers in their own language — vital in international logistics.
Data that shows the way
With Incomaker, you get the tools to manage this area easily and reach customers at the right time.
Get detailed reporting on your communication campaigns
what customers open, click and how they react, plus custom reports and a data module.
Reach every channel
With Incomaker, you get the tools to manage this area easily and reach customers at the right time.
- Beyond email and SMS, schedule LinkedIn posts to build your brand and reach new partners in a professional environment.
AI as your personal assistant
With Incomaker, you get the tools to manage this area easily and reach customers at the right time.
- Let AI write email subjects, rewrite text in a formal or informal tone or translate it into 12 languages.
Incomaker is a complete solution that streamlines communication, automates key processes and builds stronger customer relationships in the demanding world of logistics and transport.
We guarantee a positive return on investment (ROI)!
We're confident you'll grow with Incomaker. That's why we guarantee that your campaigns through Incomaker will deliver a net positive return within 6–8 weeks at the latest.