Incomaker for Physiotherapy and Rehabilitation: Build trust and long-term client relationships
The field of physiotherapy and rehabilitation is built on trust, expertise, and an individual approach. Unlike fast-moving consumer goods, you don't just sell products or services – you primarily sell a path to health and a better quality of life. Your clients aren't looking for trends, but a reliable partner who understands their needs and guides them through the treatment and recovery process. At Incomaker, we understand these specifics and offer tools that help you build strong client relationships and run your practice efficiently.
Targeted care with intelligent segmentation
Every client is unique. One is recovering from knee surgery, another deals with chronic back pain, and another needs preventive exercise. Incomaker lets you stop sending generic newsletters and start truly personalized communication. Thanks to advanced segmentation, you can divide your contacts by:
Diagnoses and completed therapies
Send relevant tips and exercises to clients with similar issues.
Treatment phase
Automatically send information about what awaits clients in the next phase of rehabilitation.
Interest in specific services
Offer a workshop on healthy backs only to those who have read related articles on your website.
Automation that saves time and strengthens relationships
Focus on what matters most – your clients. Leave routine tasks to Incomaker. Our automation helps you:
Remind about appointments
Send automatic SMS and email notifications before scheduled therapy and reduce no-shows.
Care for clients after their visit
Send an automatic email the day after therapy with a satisfaction survey (Satisfaction Evaluation) and a summary of recommended exercises.
Maintain long-term contact
Wish clients a happy birthday or name day, follow up with a preventive check-up offer a year after treatment ends (Reactivation Campaign).
Educate and build authority
Create an automated email series (Intelligent Campaign) that gradually introduces a new client to your method, presents your team, and offers helpful advice.
Acquire new clients and grow your business
Incomaker isn't just about caring for existing clients. It's a powerful tool for your growth:
Engaging web elements
Use smart pop-ups and landing pages to offer an e-book with back pain exercises, webinar sign-ups, or open day registration.
Content personalization on your website
Recommend articles or services on your website based on what the visitor is currently browsing. Boost their interest and the chance they'll book.
Professional communication with AI
You don't have to be a marketing specialist. Our artificial intelligence (AI) helps you create catchy email subject lines, rephrase text into a more formal/informal tone, or even translate it into other languages for foreign clientele.
With Incomaker, you get not just software, but a comprehensive solution that understands the needs of your field. We'll help you automate marketing, streamline communication, and above all deepen the relationship with your clients who will be happy to come back.
Optical Stores and Eyewear Retailers
Incomaker for optical stores and eyewear retailers: Sell more than just glasses – sell trust and care
Selling glasses and contact lenses is a unique field. You're not just sellers of a fashion accessory, but above all providers of a medical device. Your customers come to you with trust, looking for expert advice and expecting first-class service. Unlike fast fashion, the buying cycle is longer, which makes building long-term relationships all the more important.
In today's digital age full of impersonal e-shops and discount campaigns, differentiation is key. But how do you effectively communicate the value of your expertise, reach out to customers with relevant offers, and at the same time maintain a personal touch when time is scarce?
Incomaker marketing automation software understands the specifics of your market and offers tools that help you build strong customer relationships and boost your revenue.
From personal approach to personal automation
Imagine being able to send each customer exactly what they're interested in, at exactly the moment they need it. Incomaker can do that.
Reach out at the right time
Do your customers forget about regular eye exams? With Incomaker, you can automatically send birthday and name-day wishes that can discreetly remind them of their upcoming check-up. The first-purchase anniversary feature is another great opportunity to reach out after a year and offer, for example, a discount on new frames or a pack of contact lenses.
Sell what customers need
Does a customer regularly wear contact lenses? Incomaker can recommend repeat-purchase products and send them a timely offer for the next pack. With purchase-based segmentation, you can easily target customers who bought prescription glasses and offer them prescription sunglasses, or vice versa.
Don't let customers leave empty-handed
Up to 70% of online shopping carts are abandoned. Incomaker can automatically reach these customers via email, SMS, or even social media posts and motivate them to complete the purchase. Unused coupon reminders are another smart way to boost conversions.
More than just email: Communicate across all channels
Incomaker isn't just about email marketing. Reach your customers where they really are.
Be visible on social media
Plan and automate posts on Facebook, Instagram, and other networks. Showcase new eyewear collections, share interesting eye care tips, or announce current promotions.
Harness the power of SMS and messages
Need to confirm a customer's appointment or let them know their order is ready? Transactional SMS are perfect for this. Automated SMS can also serve fast and effective marketing campaigns.
Boost interaction on your website
Use pop-ups and slide-in bars to offer website visitors a discount on their first purchase, invite them to a free eye exam, or recommend relevant products right on the page.
Smart features that save you time and earn you money
Incomaker is packed with intelligent tools that work for you.
Artificial Intelligence (AI) as your personal copywriter
No time to come up with engaging copy? Our AI helps you create email subject lines, rephrase texts, shorten them, lengthen them, or even translate them into 12 languages.
Advanced segmentation and personalization
With RFM segmentation, CLV (Customer Lifetime Value), and NPS (Net Promoter Score), you get to know your customers in depth. You can precisely target your campaigns and personalize content and prices.
Simple operation and integration
All tools, from email and pop-up editors to contact management, are designed for easy drag & drop use. Incomaker also integrates easily with your e-shop and other systems.
Start using smart marketing that understands the needs of your field. With Incomaker, you'll be closer to your customers than ever before.
We guarantee a positive return on investment (ROI)!
We're confident you'll grow with Incomaker. That's why we guarantee that your campaigns through Incomaker will deliver a net positive return within 6–8 weeks at the latest.
