Use Your Own Branded Link Tracking Domain
When you send emails or SMS messages, Incomaker automatically shortens and tracks links so you can see who clicked them. As a marketing platform, we provide our own link shortener for this purpose, but it is shared across all Incomaker clients. By default, your links therefore appear generic and shared with end customers.
Why Set Up Your Own Tracking Domain?
By configuring your own tracking domain (e.g., t.yourdomain.com), you gain several important advantages:
Higher Trust and More Clicks: People today are often hesitant to click on unfamiliar shortened links because they are concerned about fraudulent or malicious websites. However, when they see your own recognizable domain in the link (for example, t.yourdomain.com), they immediately know who they are communicating with. This added trust naturally encourages more users to click on your links, resulting in higher engagement and click-through rates.
Better Security and Email Deliverability Protection: When you share a generic link shortener with other users, your deliverability can be affected by their behavior as well. Although Incomaker works hard to maintain a strong reputation for all users of its shared shortening domains, no provider can monitor every activity with 100% certainty. With your own tracking domain, the reputation of your links is fully under your control, and no one else’s actions can jeopardize your campaigns.
Professional Branding Across All Channels: Your brand will be visible in every detail. Links will look clean and professional in both emails and SMS messages.
How to Set Up Your Own Tracking Domain
1. Enter your tracking domain in the Name field for both email and SMS, then click Verify Settings. The record will be saved automatically.
2. Přihlaste se do správy DNS záznamů vaší domény (např. Wedos, Forpsi, Active24) a nastavte zde:
New DNS Record Type: CNAMEName: t.yourdomain.comValue: dg.incomaker.com 3. Return to Incomaker and click Verify Settings again. The record has been successfully propagated once a ✔ checkmark icon appears in the last column.
Important: The configuration usually takes effect almost immediately, but in some cases, DNS propagation may take up to 24 hours to complete.